Crisis Management

Crisis management is the process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the public. The study of crisis management originated with the large-scale industrial and environmental disasters in the 1980s. 
Three elements are common to a crisis: (a) a threat to the organization, (b) the element of surprise, and (c) a short decision time. "crisis is a process of transformation where the old system can no longer be maintained." Therefore, the fourth defining quality is the need for change. If change is not needed, the event could more accurately be described as a failure or incident.In contrast to risk management, which involves assessing potential threats and finding the best ways to avoid those threats, crisis management involves dealing with threats before, during, and after they have occurred. It is a discipline within the broader context of management consisting of skills and techniques required to identify, assess, understand, and cope with a serious situation, especially from the moment it first occurs to the point that recovery procedures start.

- The benefits that can accrue from having a Crisis Management Organization (CMO) in place are many Lives could be saved and the psychological impact on victims and other stakeholders can be minimized through knowledgeable decisive actions focused on the highest Crisis Management priority; ‘to prevent serious injury and loss of life’. Losses can be lowered by being ready for an emergency with pre-planned, management approved policies and procedures. Risk is reduced by using crisis-readiness and pre-event response planning workshops to identify potential danger areas and to implement precautionary measures. In short, to have a better plan than the would-be attackers, thus to harden the target. Response is faster, more precise and more effective when the Crisis Management Organization utilizes automated Crisis Management and Emergency Management services. Action is more effective when the company has available a multi-discipline management team trained in threat assessment, crisis decision making and communications.Understanding … Crisis Management, Emergency Response, Business Continuity Planning and Technology Recovery Planning … will allow management to determine the level of need within the organization and to establish prioritCrisis management is the process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the public. The study of crisis management originated with the large-scale industrial and environmental disasters in the 1980s. 

Three elements are common to a crisis: (a) a threat to the organization, (b) the element of surprise, and (c) a short decision time. "crisis is a process of transformation where the old system can no longer be maintained." Therefore, the fourth defining quality is the need for change. If change is not needed, the event could more accurately be described as a failure or incident.In contrast to risk management, which involves assessing potential threats and finding the best ways to avoid those threats, crisis management involves dealing with threats before, during, and after they have occurred. It is a discipline within the broader context of management consisting of skills and techniques required to identify, assess, understand, and cope with a serious situation, especially from the moment it first occurs to the point that recovery procedures start.

- The benefits that can accrue from having a Crisis Management Organization (CMO) in place are many Lives could be saved and the psychological impact on victims and other stakeholders can be minimized through knowledgeable decisive actions focused on the highest Crisis Management priority; ‘to prevent serious injury and loss of life’. Losses can be lowered by being ready for an emergency with pre-planned, management approved policies and procedures. Risk is reduced by using crisis-readiness and pre-event response planning workshops to identify potential danger areas and to implement precautionary measures. In short, to have a better plan than the would-be attackers, thus to harden the target. Response is faster, more precise and more effective when the Crisis Management Organization utilizes automated Crisis Management and Emergency Management services. Action is more effective when the company has available a multi-discipline management team trained in threat assessment, crisis decision making and communications.Understanding … Crisis Management, Emergency Response, Business Continuity Planning and Technology Recovery Planning … will allow management to determine the level of need within the organization and to establish priorities of concern and actions required.ies of concern and actions required.