Design Working Procedures

A procedure is a document written to support a "Policy Directive". A Procedure is designed to describe Who, What, Where, When, and Why by means of establishing corporate accountability in support of the implementation of a "policy". Procedures are rules, principles and guidelines an organization’s management adopts to reach its long-risk Management goals. They shape all important decisions and activities. Procedures are the steps employees conduct in day-to-day operations to ensure that what they do reflects and supports existing policies.All you have to do is contact us.

When faithfully followed, well-written policies and procedures promote efficiency, effectiveness and consistency while upholding the organization‘s philosophy or “vision.”

- Top-Down Guidance
Policies define and provide guidance about how to achieve a business’s goals, strategies and objectives. “Policies identify the key activities and provide a general strategy for decision-makers on how to handle issues as they arise," Policies describe acceptable and unacceptable choices and behavior and set a context and boundaries within which to develop procedures. 

- Management Tool
Procedures explain employees' job duties and indicate the scope of their responsibilities. This guidance helps to keep employees from interfering with each other or overstepping their ground, which can lead to mistakes and misunderstandings. They are also sets of instructions employees follow to ensure that they carry out specific tasks thoroughly and consistently. Following a well-written set of procedures helps employees learn about and do many or all aspects of their jobs independently, reducing the need for managers to intervene frequently or micromanage. An example of procedures would be the steps an employee takes to arrange for repair of a broken machine. These might include: arranging for expert damage assessment, obtaining approval for purchase of necessary parts and labor, identifying an appropriate vendor and coordinating payment for products or services rendered.

- Consistency
Established policies and procedures ensure that the organization’s way of doing business doesn’t deviate or deteriorate over time, even if key leaders or other employees leave. They are tailored for the organization and the job, not to a specific employee. By following them, even the newest employee can learn quickly about how the organization operates and why, what’s expected of any person in that position, and what the job entails. But managers should review and update policies and procedures periodically to reflect intentional organizational changes.

- Accountability
Having well-established policies and procedures can help a company refute allegations of legal or regulatory violations that employees or customers may lodge against them. They provide proof of intent but must be accompanied by genuine efforts to adhere to federal, state and local rules, of course.